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Major Services and Information

Counseling Service

We offer individual counseling and/or couple/marital counseling.

Couple/marital counseling is offered ether by one-counselor or two(male and female) counselors.

Counselor availability

If you need couple/marital counseling in English, counselor is scheduled to come on Friday and limited Saturdays, making an appointment is limited on those days in general. Other days are also open for appointment as an exception if the counselor is available on the requested day.

More Than Fixed Number of Clients

Our fundamental rule is 1 individual for an Individual counseling, 2 individuals for a couple counseling. However when the numbers of people exceptionally increase, 30% of the session fee is added per excess person.

For children are not recognized as clients, there will be no additional charge added in case of couple inevitably bringing children to a session.

In Case You are Late for an Appointment

We ask you come on time. The session will not run over the appointed time frame.

In case you are late for the appointment, if time frame after the originally scheduled. Time is, open we can move the session back to start on the later time. However if later time frame is not open, the session hour itself becomes shorter.

In case of emergency, please contact the reception as soon as possible.

Open Room

One time use only (25 minutes)

Appointmet during..

  • Regular Counseling Hours  ¥2,100
  • Outside the Regular Counseling Hours  ¥4,300

Open Room is not a counseling session. It is an explanatory session to experience what a counseling will be like before starting an actual counseling. In an Open Room session, a counselor will explain our beliefs toward counseling, ethics, as well as answering your questions.

Open Room is recommended for those who are unsure about starting counseling and those, who wants to know more detailed information about us before staring. If you decided to start counseling with us after taking an Open Room session, Open Room fee will be deducted from the initial counseling session(70 minutes) fee.

Every session, including Open Room session, are on a subscription basis. If you would like to start counseling with us, please make an appointment for an Initial Session.

Psychological Test and Assessment Fee

Please ask the reception for details

Child Care Center

Child Care Center “Poppin’s Kids Room”(website available only in Japanese)” is located near by. Please ask the reception for more details.

Use of an Extra Room

When children or other people need to use an additional room for waiting, we exceptionally accept the request based on the room availability. Please make the request at the time of making a counseling appointment.

Additional room use charge is charged, please refer to the additional room cost listed below.

  • If a persons waiting in the room does not require supervision: one room¥1,080 per counseling session.(Please must be 10years-old or oder)
  • Outside the Regular Counseling Hours  ¥4,300
  • Any other case: One room¥3,240 per session.
  • Additional room use also requires making prior appointment.

Payment Methods

Certain kinds of services require for advanced payment to your appointment. We also ask to pay in advance if you are using credit card, and/or paying directly to our bank account.

  • Through Bank Account: Payments can be made to our bank account listed below.

Bank of Tokyo-Mitsubishi UFJ Shibuya Meijidori Branch Futsuu (ordinary deposit)3774076

  • Using Credit Card (through internet): https://heartclinic.co.jp/card/
    Payment lower than¥20,000 is subject for additional handling fee(¥1,050). Making payments by Credit Card at our office is also subject for additional handling fee(¥1,080).

Contact Us

  • E-mail: reception@heartclinic.co.jp
  • Phone: 03-3797-6822 (English speaking receptionist may not be available)
  • Fax: 03-3797-6808

For more information, please contact the reception by phone, fax or e-mail.

English speaking staff is available on Tuesday, 11:00-16:00.

* Anything written in this document are changeable by Heart Clinic Inc. without notice.